What clients say

We aspire to be the best estate agent in the area and promise to give you an excellent service throughout your sale or purchase, whether you are a vendor or a buyer. Here is what our clients had to say about their experience…

Testimonial - Karen Wilding 21/05/2024

Such a professional, well organised estate agents. Thank you TIC, especially Nathalie, you have turned what could have been a daunting, stressful experience into a relaxing, informed house sale. We are so grateful for all your help, guidance & patience. Thank you.

Testimonial Chris PORTER 20/05/2024

Many thanks to TIC Ruffec,
Christophe particularly, to whom we are most grateful. The whole team at TIC were brilliant. All professional, helpful, kind, friendly and thorough. Communication’s great. We were supported and guided through the processes carefully, thoughtfully and patiently. Their service was exemplary. Great experience from start to finish.
We’d certainly most highly recommend.

Testimonial - Angela Meadowcroft 04/03/2024

Highly recommended. We have bought and sold with TIC. Excellent service we were informed all through the process. Friendly and reliable service above and beyond 🌟🌟🌟🌟🌟

Testimonial - Viera and Stanley 12/02/2024

We are back in London and we would like to say very big thank you for your professional service to buy a land in Tusson. We are owner this land now and we can start of building our house. Thank you again Nathalie and we will keep your contact for further assistance as we need.

Testimonial - Kathryn Eden Tate 14/01/2024

Thank you, Sylvie, for all your help with the sale of my property.
Extremely professional and supportive service!

Testimonial - April SANKEY 10/01/2024

We used TIC Ruffec on an exclusive basis to sell our holiday home and have no hesitation in recommending them highly. They provided easily the best estate agency service we've experienced in either France or the UK. From initial valuation and preparation of the sales particulars by Christophe, through to the diagnostique reports, buyer liaison, negotiation and mediation from Sarah, we couldn't have hoped for better support. It was a tricky sale as, being a holiday home, we were not at the property for the inspections and viewings. Sarah managed the inevitable hurdles professionally and sensitively throughout, and was a calm, reassuring and proactive guiding hand, who worked hard to ensure both us as vendors, and the buyer, were treated fairly. The entire team is friendly, professional and, in our experience, really went the extra mile.

Testimonial - John LOWRY 21/12/2023

We visited TIC in Ruffec to arrange for a visit from Christophe to place our property on their books. We had one other Immobiliere also involved, but wanted to have an additional one marketing the property for us.
Christophe came to the property, did a full review of everything, with the result that 2 days later the property was included in their portfolio. When we viewed the property on TIC's website we could not have been more impressed with the result. There were 31 photos, a video walk through of the entire property - Christophe had even used a drone to enable perspective buyers to get an overall view.
Unfortunately - for TIC - the first agents have ended up securing a sale for us, but even now Christophe has encouraged us to contact him for any advice we may need. With us being non French, this has proved invaluable.
We would thoroughly recommend TIC to anyone looking for an Immobiliere to advertise their property.

Testimonial - Anthony and Yvonne FINN 28/09/2023

Dear Katie

Thank you very much for your exemplary customer service this afternoon in relation to our electricity problem.
We were impressed by your efficiency and shall not hesitate to recommend you to others.

Kind regards

Anthony and Yvonne FINN

Testimonial - Lynne Jelley 12/06/2023

We used TIC to sell our house earlier this year. The staff were most helpful and kept us up to date...

Testimonial - Rachel Newbury 10/01/2023

Having a capable team to sell your property when you are unable to be there in person is invaluable. TIC Ruffec have been exceedingly efficient and helped us every step of the way. Highly recommended …

Testimonial - Rod & Karen ASHTON 27/09/2022

Thank you for all your support in the sale of our property in Verteuil professional quality service would use your service again.

Testimonial - Harry Brown 12/07/2022

Brilliant service from start to finish. Christophe did everything he could to assist us with the whole process, responding to emails promptly and going out of his way on numerous occasions. This made the process of buying property abroad incredibly straightforward and stress free. You really couldn't wish for a more efficient, thorough and personable estate agent. Fully recommended.

Testimonial - Stephen Hayter 10/04/2022

Not just a supremely professional service throughout our house purchase but they are fun and friendly. If you are a British purchaser these guy's should be your first choice for an estate agent.

Testimonial - Rick Cormier 07/04/2022

From beginning to end our process of selling our house was what you would expect from a quality agence immobiliere. With their assistance both the buyer and us were kept up to date with the transaction. We originally bought our house using TIC and when we decided to sell they were our first choice. I would recommend their service.

Testimonial - Harry Brown 06/04/2022

Brilliant service from start to finish. Christophe did everything he could to assist us with the whole process, responding to emails promptly and going out of his way on numerous occasions. This made the process of buying property abroad incredibly straightforward and stress free. You really couldn't wish for a more efficient, thorough and personable estate agent. Fully recommended.

Testimonial - Edward Nash 02/03/2022

TIC Ruffec were extremely helpful in our house purchase and I would thoroughly recommend them to anyone looking to purchase a property in the area. Nathalie and Christophe in particular were excellent.

Testimonial - Liz Bouchnak 03/03/2022

Thank you Christophe and Katie for all your help in purchasing our dream house. English speaking, friendly and efficient service received. From first viewing to completion,nothing was too much trouble. If you are looking to buy your new home in this part of France, then choose TIC Ruffec.

Testimonial - Jean Chapman 04/03/2022

TIC sold us our house 11 years ago. We were so pleased with the service then, that we had no reservation about using TIC to sale it. The sale went through very quickly and smoothly and the staff were very helpful.

Testimonial - Patrice Lamote 30/11/2021

We have just sold a property with the TIC agency. I would like to testify to the kindness and professionalism both in the commercial approach and in the administrative follow-up of the agency's personnel file. We are completely satisfied with the process. The agency uses very efficient means to showcase the property for sale (quality photos, film, virtual tour) or for customer relations with electronic signature. Without doubt the best Ruffec agency out of the four we contacted.

(Translated from French)

Testimonial - Stuart Lawrence

We are going ahead with a purchase near the town of Ruffec, we eventually used Sarah Phillips of TIC Immo in Ruffec, she did go above and beyond and helped us to find our French home.


Testimonial - Anthony McCaffrey

An excellent Company to deal with. This is the 3rd property transaction we have completed with TIC, over 15 years. The Team have remained consistent and the service very attentive. They have yet again steered us through the sale with minimal efforts on our part, taking away the stress normally associated with a house sale or purchase. We would highly recommend TIC to anyone looking to purchase, or sell a property in France.

Testimonial - Mandy Davison

Absolutely fabulous friendly professional service at all times .. and incredibly sensitive and kind during difficult times ie sales following a sudden bereavement. We've worked with TIC for years and they've helped many of our gardening and maintenance clients sell their properties of all sizes. They're the main estate agent we would always recommend to anyone if asked. Can't recommend them highly enough.

Testimonial - Andrew Smith

I can not recommend TIC highly enough. We had organised a viewing trip, including properties with 6 different agents. TIC managed our viewings efficiently and brought great knowledge and enthusiasm. After our offer was accepted the real value of TIC was evident, all the back office, legal processes were fast and professional and all our queries or questions were responded to swiftly. Thanks to Christophe and the team.

Testimonial - Sharon Randall

All the staff at TIC in Ruffec are friendly, helpful & courteous. An estate agent that will go the extra mile to ensure your move is the right one. Refreshingly honest to make sure you find what you're looking for.

Testimonial - Dave

TIC sold our house and gite for us. Christophe and the team were always at hand to help and advise. Such a friendly, professional service from start to finish. We are still friends on FaceBook and visit them when we are in France.

Testimonial - Tandy Pengelly

I bought my house through this Agency and was very pleased with the service. Professional and supportive through out the whole process. Highly recommend them.

Testimonial - Karen Jones

Bought our house with TIC in 2004, it was a fantastic experience and they found the right property straight away. No traipsing around looking at properties that did not match our criteria as we had with other agents. They even stepped in to help a couple of years ago with a land issue we had. Would recommend them 100%

Testimonial - Susie Forbes

Christophe and his staff were very professional and made the purchase of our property very easy for us. We were in the UK and they liaised with us at all times whilst getting the house purchase smoothly through with the exact date for completion reached. Christophe accompanied us to the notaire in order to translate for us - very necessary!! he then sent us to have a celebratory drink whilst he contacted amenity suppliers to inform them of the change. Nothing we asked was ever too much trouble and even now , 18 months later, if we need help we feel able to just pop into their office and ask if they can advise us.A BIG thank you goes out to all the staff. Totally recommend that anyone wishing to buy in the area should contact them. You will not be disappointed !

Testimonial - Sara Northover

What a fantastic estate agent this is. We bought our house with Christophe and Mike in 2007 and had such a fun experience house hunting. We were looked after after we had bought the house as well for a good year afterwards if we had any queries. Just recently someone saw my Gite which is linked on their website and booked to stay in it whilst house hunting in France.

Testimonial - Lorna Neale

The agents at TIC were all fantastic. They found us our perfect home and made our dreams come true. They didn't just deal with the property sale process but also helped us to navigate through all the other beurocracy involved with moving to a new home and country. In fact, 2 years after buying one of their properties I still call in their office when i need help!

Testimonial - Liane Edwards

When looking for an estate agent/immobilier for the Charente and surrounding areas, you can't go wrong with this lot! So easy to deal with, super friendly and get on with the job (unlike some agents). Highly recommended, they know their stuff!

Testimonial - Linsey McCaffrey

Very Professional, great communication and efficiency. Would highly recommend.

Linsey McCaffrey 21/04/2021

Testimonial - David Thompson

We can’t say enough about Christophe and the team at TIC Ruffec!

We purchased our home virtually - from Canada - and the TIC Ruffec team helped make the process an easy one. Christophe walked us through a virtual viewing of our property, worked with us to write up the offer and took us through the entire France purchase process, which was very new to us. And, he did this with patience and a great sense of humour.

TIC Ruffec also assisted us in working with a Notaire to complete our purchase as well as a currency broker to transfer funds.

Although the completion date has since passed, TIC Ruffec continues to support us virtually with respect to the other details of owning our new home in France.

Purchasing a property abroad has been quite challenging during the COVID pandemic, however, TIC Ruffec made the challenges much easier!

David Thompson - March 2021

Testimonial - Jeff W

Friendly staff, very helpful not just with the purchase of a property but outstanding aftersales even a year after we had bought our house. Very honest with advice on suitability of properties. Would highly recommend.


Jeff W - March 2021

Testimonial - Jenny Frame

Buying a home is never a simple thing and doing it remotely in a foreign language clearly adds to the complexity. Add to that a global pandemic and any dream of buying a home in France could easily change from an achievable dream to an impossible nightmare.

After 8 years of looking I finally found my dream home in 2020 right at the height of the Coronavirus pandemic. Unable to travel to view, I was extremely grateful to the high quality materials that TIC Ruffec make available to their customers. From a guided tour or the property via video and extensive photos to a detailed walk through of the diagnostic report I was equipped with everything I could ever want or need to know.

My purchase went through extremely smoothly with Christophe and Fiona supporting the high number of questions I sent them without blinking an eye. I can honestly say that buying a house has never been as thorough an experience but equally, it has never been so effortless.

This excellent experience has carried on post sale with Christophe and Fiona still supporting any questions I send them and offering guidance and support on the area, trades and more. I genuinely say that I couldn't have asked for better support and remain grateful that my dream home happened to be getting sold by TIC Ruffec.


Jenny - March 2021

Testimonial from Brad Quarless

Just on a positive note I work across the region and when I meet clients who bought via your agency I only ever hear good things which can’t be said for all estate agents!
So it’s high five from me as good work needs to talked about. On a personal experience when we viewed with your staff it was ? satisfaction every time
Great business great staff


Testimonial - Gillian

Hello Nathalie and Fiona

Thank you all for your help over the past few months in purchasing the house in Ruffec. Your expertise made the process smooth and simple.

I'm looking at a day when I can come to France and thank you in person.

Thank you so much

Best regards


February 2021

Testimonial - Stuart Wesselby

We have used TIC in the past when we bought our first home in France and they were amazing! We have now just sold that house through them and bought another in the same village also through them. They have been absolutely amazing in terms of communication, professionalism and knowledge of the market. I would certainly recommend them above any other immobilier in the region - a big thank you to Christophe and his team!


Testimonial - Peter and Susie

We bought our house last year and Christophe and team went above and beyond to make it easy for us. Why would you go anywhere else when you get 110%from TIC Ruffec!

January 2021

Testimonial - Taylor family

We have just purchased a property through TIC and honestly been blown away with the help and support throughout the whole process. We would definitely recommend this friendly yet professional estate agent when hunting for your forever/holiday home. Thank you so much, The Taylor Family


22nd January 2021

Testimonial - Jenny

Thank you so much for guiding me through this over the last couple of months.  Your support has made a daunting process that much simpler and stress free. 

Many many thanks again for your help and congratulations on another sale to a very very happy customer ?


Testimonial by Andrew and Penny

Today we completed the acte de vente on our new property.

We would like to register our extreme thanks for the efficient, friendly and professional support we have received from Sarah, Christophe and Fiona.

The whole purchase process could not have been smoother or more speedy.

You provided us a super service, so often missing in the estate agency and Immobilier industry.

Kind Regards

Andrew and Penny



Testimonial by Jane Warriner

I love my new home btw! Tons of potential. A fabulous internet purchase! Thank you so much too for the card and Pineau. Please would you thank your staff from me too. I should have done it earlier but I was a bit overwhelmed! Thank you ?


Testimonial by Lesley Thorn

Helpful, friendly and very knowledgeable. 

July 2020

Testimonial from David & Linda Jones

We have just sold our property through TIC Ruffec. They are very professional, cheerful and extremely helpful. The whole process went smoothly and it was a pleasure to deal with them. Would definitely recommend.


Testimonial from Christopher & Patricia

In the meantime we are also very grateful for all of your help and remain very impressed by the professionalism of you and your agency. Hopefully we will be able to give you a cheery wave sometime before the end of the year when we are next in Ruffec - as residents!

Best wishes,

Christopher & Patricia Haine



Testimonial from Paul

Dear TIC immobilier

my apologies for writing to you in English

I saw a property on rightmove you have on your books, and decided to have a look at your website

I find looking for property in France is different from the uk, and quite frustrating. Particularly annoying is the lack of information you can find out about a property.

I have looked at other immobilier websites with the same frustration.

I went on your website and WOW fantastic well done you !

Floor plans - tick
Lots of pictures - tick
plan Cadastre - absolutely fabulous

And then we get to the video :)

You obviously started doing that before the sad times we currently find ourselves in, way ahead of the game

I hope every success for you

Kind regards



Testimonial - Laura Sparrow

Thank you so much...
I would just like to say, how great the information is you provide...
So many agents just provide terrible photos...
The videos are a great help, as are the floor plans..
Will be in touch, as soon as we are able to travel.
Kind regards



Testimonial - Robin & Hilary Levett

We really appreciated your kind help over the years and were also equally happy with Mandy Davison of (Tournesol Property Care) who was able to do what we needed very proficiently. The financial outcome was of course not quite what I'd hoped for but there you go!
All the very best once more to you and your team.
Hope you're not troubled by that nasty virus.


Testimonial - Brad Quarless

I just wanted to thank your agents for being the best agents I have met in the region after using the services of many estate agents in Vienne has to be said that your staffs politeness accuracy and awareness of the properties that we viewed with your company was excellent even though we didn’t find the right property to purchase through your company I thought it was really important to let you know your services are excellent.

Testimonial - Alan and Heather Turvey


We are pleased to inform you that after a very long search we have finally found a property in France.

Just before Christmas we put in an offer on a farmhouse property in the Charente.

Our offer has been accepted and we are hoping to complete the purchase and receive keys to the property by mid March.

We would like to thank you for the support, assistance and courtesy that you have shown to us throughout our time searching for our retirement home in France.

We wish you and your company a very happy and a very prosperous 2020.

With kindest regards and many thanks,

Alan and Heather Turvey


January 2020

Testimonial From Beverley and Paul Thwaites 23/01/2020

Good morning Sarah,

Once again,thank you for all that you have done for us. For your efficiency and for making the whole transaction run very smoothly.

Please pass on our thanks to Fiona and Christophe too. We would not hesitate in recommending TIC 

Testimonial From Claudine Martyn and Kevin Bower (Texas, USA) 08/01/2020

Lorna, we really had a great day with you when you took us to see properties and felt you
went above and beyond to find things you thought would fit. In addition you were
very knowledgeable about the areas we saw and gave lots of information that was
very helpful. We were very impressed with your professionalism and will happily
recommend you to people we meet and anyone looking for property in your area.
In addition, your friendliness and courtesy were very much appreciated and we
would like to be able to repay your kindness and invite you and your family to
dinner when we are moved in to our place.

Testimonial By Barbara and Ted Greves 11/10/2019

We have just received the proceeds of the sale of our house in Nanteuil in out UK bank account. We would like to thank all at TIC Ruffec for an excellent and quick and a very helpful service.

Barbara and Ted Greves

Testimonial By Justin Humphrey

From initial contact to beyond completion every member of TIC are absolutely fantastic. Andrew was very positive, amiable, attentive and helpful right from first meeting him, remaining so even now after Completion. Fiona has also been most pleasant, attentive, efficient and helpful, keeping me constantly informed of all progress. Christophe has maintained a careful eye on the ball whenever the others have been unavailable. I always knew that someone in the office was aware of exactly what was going on with the purchase. All of them have responded to emails very quickly, helpfully and efficiently. I genuinely recommend TIC for a property purchase, especially to the English who, may speak French well enough, but need to understand technicalities properly. TIC actually make you feel special and their only client.


Testimonial by Alister and Andrea

Christophe & team,

We would like to thank you all for making the sale of our house run smoothly; for your professionalism, support and advice throughout.

Particular thanks go to Christophe, Nathalie and Fiona for going above and beyond, and for putting up with our endless questions.

Wishing you all the very best for the future,

Alister and Andrea

Testimonial by Jillian

Thank you so much for connecting us with the property and such a great location. By April or May, we hope to have all our Worldly goods reunited in our new home. The precedent for the sale is a sad story. But the future is bright: it will be cherished and a real home not an empty shell.

Thanks for all your concerted efforts which was successful after only three previous properties viewings through you. I'd say you got it spot on pretty quickly. So that's down to you and your skill or expertise. We wish you all the best in the future.

Testimonial by Lianne

You're welcome! Thank you and the team at TIC so much for being so helpful and efficient. I am delighted with the house at Les Robins and wouldn't have completed as quickly without your help and assistance.

Also, I have been very happy with Sarah's recommendations for currency transfers, key holder / gardener and builders. As a result, the building work has started this week!

I will definitely recommend TIC Immobilier to anyone who is looking for a house in the area.

Thanks again for all your help from a very happy customer.

Testimonial by Dave and Chris Vining

I just wanted to say thank you for for assistance and the time spent taking us around and your good advice, all if which was much appreciated.

Thanks again, and sorry we didn't find our home with you.

Testimonial by Nigel

For the wine you left me and for all your help you've given me over these few months. It's amazing to know I have this lovely house in France and I really couldn't thank you enough.

Kindest of regards

Testimonial by Lianne & Georgia

I can't wait to get the work started now but it's going to be a long-term project and I can only visit in the school holidays. I will pop in to the agency to thank you personally next year (over for a week from 17th Feb).

Thank you again - it has been a pleasure liaising with everyone at TIC. So excited!!

Testimonial by Sue & Sonia

Just a note to say a big thank you to you and the team for all the help you have given us during and after the purchase of our new home, which has been very much appreciated.

Thanks for sending the Attestation across with Cedric who is being very helpful and has already fixed the tap to connect our washing machine and mended a leaking shower.! We very much appreciated the Pineau and a big thanks for that. We will think of you all when we open the bottles.

Have a super weekend and no doubt speak soon.

Testimonial by Roger

Thanks Andy, this is probably the best opportunity for me to thank you, and everyone at Tic, for all your help during the process of achieving this sale. I'm sure it's typical of what you have to deal with in most sales like this one, but it is much appreciated nevertheless.

Many thanks once again

Testimonial by Graham and Alison Evans

Thank you for helping us to sell our house.

We had given the same brief to 3 agencies and TIC were clearly the best. You were professional and a pleasure to work with.

Testimonial by Martin

We want to convey a HUGE thank you to you for everything you’ve helped us through during this house purchase, and more besides. You’ve continuously gone ‘above and beyond,’ right from our initial enquiry. You’re a credit to TIC; TIC is a credit to the industry.

We can’t thank you enough. : )

Testimonial by Jim and Fiona Quinn

We were lucky to find a buyer so quickly for 31 Route du Pont, 16700 Barro, but clearly this was due to the presentation by TIC Ruffec that was quickly good enough to attract a buyer.

The TIC team were also most helpful during all of the negotiations and discussions with the Notaire and the need to settle electricity and water bills, plus the work on the fosse septique to bring it up to the latest French requirements.

We had very good service from TIC Ruffec, and formed a good relationship with Christophe there.

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